System Configuration

The System Configuration screen provides a list of global options and settings for Acquaint.

You are advised not to change these settings without first contacting Acquaint Technical Support.

System Configuration can be accessed from File ->Configuration >Site Branch.

Settings are grouped together into sections:

Appointments

• Appointment Cancellation Email Template
• Appointment Cancellation SMS Text Template
• Auto Confirm When Creating Appointment from Contact Record
• Cancelled Background Colour
• Cancelled Background Colour #2
• Cancelled Text Colour
• Completion Type
• Default Duration (mins)
• Diary Automatic Refresh (mins)
• Diary Show Full Appointment Details
• Diary Sync Period (days)
• Diary Time Slot Interval
• Exchange Type
• Home Page Reminder for Unconfirmed Appointment Confirmations to Send
• Home Page Reminder for Unconfirmed Appointment Confirmations in the Past
• Include Contact details for all Attendees
• Include HMO Related Contacts On Appointment Confirmations
• Inspection Type
• No Show Background Colour
• No Show Background Colour #2
• No Show Text Colour
• Send Appointment Confirmation SMS texts
• Send Appointment Notifications To Managing Agents
• Send Appointment Notifications To Occupiers
• Send Appointment Notifications to Owners
• Send Appointment Notifications to Tenants
• Suppress Property Owner Details on Appointment List
• Suppress Tenant Details on Appointment List
• Unconfirmed Background Colour
• Unconfirmed Background Colour #2
• Unconfirmed Text Colour
• Valuation Type

Bespoke /3rd Party Links Contacts

All settings regarding 3rd party integrations

Brochures & Lettings

• Automatically Shrink Font To Fit Text Boxes
• PDF Conversion Quality

Contacts

• Address Default
• Address Label Exclude Region if Postcode Present
• Address Label First Name Preference
• Address Label Unknown Addressee
• Address Suppress Town if Locality Present
• Mailing Renewal Period (days)
• Salutation Preference
• Suppress Name Linking on Letters/Labels

Defaults

• Default Contact Market Position
• Default Contact Retirement Requirements
• Default Contact Source
• Default Contact Status
• Default Contact Type
• Default Financial Advisor
• Default Make Payments Payment Method
• Default Note Type
• Default Property Agency Type
• Default Property Area
• Default Property Board Supplier
• Default Property Category
• Default Property Electric Connected
• Default Property Furnished
• Default Gas Connected
• Default Property Local Authority
• Default Property Management Type
• Default Property Price Frequency
• Default Property Price Prefix
• Default Property Rental Terms
• Default Property Tax Band
• Default Property Telephone Connected
• Default Property Tenure
• Default Property Type
• Default Property Water Connected
• Default Task Type
• Default Tenancies Payment Method
• Default Tenancies Pre Payment Method
• Default Work Order Type

Email

• All settings relating to Email, we strongly advise contacting Bright Logic before making any changes.

File Locations & Folders

• All settings relating to file locations and folders, we strongly advise contacting Bright Logic before making any changes.

General

• Assign Default Marketing Email Items
• Automatic Closedown Backup
• Automatic Daily Backup
• Case Conversion Special Words
• Close Incoming Call Alerts on Call End
• Last Login Date
• Last System Info Message ID
• Licence Date
• Rename file Method
• System Info Message Last Check Date
• Update Contact Last Check Date
• Version

Key Management

• Print Form when Signing Out keys
• Show Property Address on Key Sign Out Form

Letterheads

• Letterhead Image Quality

Lettings

• Charge Introduction Fee On Renewal
• Contact Status When Rental Property Offer Accepted
• Contact Status When Rental Property Offer Rejected
• Contact Status When Tenancy Expires
• Contact Status When Tenancy Setup
• Contact Type When Rental Property Offer Accepted
• Contact Type When Rental Property Offer Rejected
• Contact Type When Tenancy Expires
• Contact Type When Tenancy Setup
• Custodial Scheme Rent Limit
• Default Rent Arrears Interest (%)
• Default Tenant Renewal Period (Months)
• Deposit Amount
• Deposit Held
• Deposit Ratio Months (x times rent)
• Deposit Ratio Weeks (x times rent)
• Electricity Certificate Expiry Reminder (days)
• Electricity Certificate for Let Only/Introductions
• Electricity Certificate for Rent Collect
• EPC Expiry Reminder (days)
• Gas Certificate Expiry Reminder (days)
• Gas Certificate Expiry Reminder Let Only/Introductions
• Gas Certificate Expiry Reminder rent Collect
• Landlord Fee #1 Product
• Landlord Fee #2 Product
• Landlord Fee #3 Product
• Landlord Introduction Fee#1 Product
• Landlord Introduction Fee#2 Product
• Landlord Registration Licence Period (years)
• Landlord Registration Required
• Lettings Fees Description
• Maintenance Request Last Run Date
• New Tenancy Set as Receiving Payment
• Next Council Payment Date Fortnightly
• Next Council Payment Four Weekly
• Only Match Students To Student Properties
• Overseas Tax Calculation Method
• Payment Day
• Payment Export File Format
• Property Disclaimer Notice
• Property Inspection for Introductions
• Property Inspection for Rent Collections
• Property Inspection Frequency
• Property Inspection for Home Page Reminder
• Property Inspection Period - First (days)
• Property Inspection Period - Renewal (days)
• Rent Review Coordinator
• Rent Review Home Page Reminder (days)
• Rent Review Reminder Date (days from end of tenancy)
• Set Tenancy As Auto Renew
• Tenancy Default Duration (months)
• Tenancy Ends Days Prior (days)
• Tenancy Expiry Reminder
• Tenancy Introduction Fee Charge Frequency
• Tenant Fee #1 Product
• Tenant Fee #2 Product
• Tenant Fee #3 Product
• Tenant Introduction Fee#1 Product
• Tenant Introduction Fee#2 Product
• Work Order Show Key Allocated

Mapping

• Printed Map Marker Colour
• Printed Map Marker Size
• Printed Map Zoom Level

Marketing Emails

• Body Background Colour
• Body Text Colour
• Detail Background Colour
• Detail Border Colour
• Detail Heading Colour
• Footer Divider Colour
• Detail Text Colour
• Footer Divider Colour
• Footer Text Colour
• Menu Colour
• Menu Item Colour
• Menu Item Separator Colour
• Menu Item Text Colour
• Menu item Separator Colour
• Menu Item Text Colour
• Outer Background Colour
• Social Media Icon style
  

Marketing Preferences

• Auto Add To Mailing Lists
• Bulk Anoymise Home Page Reminder Days Since Last Run
• Bulk Anonymise Last Run Date
• Bulk Anonymise No Activity Since (days)
• Bulk Anonymise No transactions Since (years)
• Consent Assumed for Imported Data
• GDPR Compliance
• Legitimate Interest Assured For Portal Email Registrations
• Marketing Preferences Confirmed Home Page Reminder (days)
• Marketing Preferences Recently Requested Home Page Reminder 9days)

Modules

• Bookings Module
• Financial Module
• Lettings Module
• Licence Key
• POS Module
• Property Management Module

Payment Export

• File Format
• Merge Contact Payments
• Payment Run number
  

Process Emails

• Responder CC Owner on Property Enquiries
• Responder Property Enquiry Email
• Responder Property Enquiry SMS
• Responder Registration Email
• Responder Registration SMS
• File Format
• Merge Contact Payments

Property Emails

• Background Colour
• Hyperlink Colour
• Hyperlink Hover Colour
• Property Emails Use Branding
• Text Colour

Property Feedback

Abbreviate Applicant Name on Feedback Report

Automated Property Feedback Enabled

Default Feedback Report Method

Property Feedback Request Method

Property Feedback Last Run Date

Property Feedback Report Letterhead

Send Feedback Report Request

Property Management

• Attach PDF When Emailing Work Order To Landlord
• Attach PDF When Emailing Work Order To Tenant
• Awaiting Image Path
• Booking Deposits Required
• Contact Status When Property Completed
• Contact Status When Property Offer Accepted
• Contact Status When Property Offer Rejected
• Contact Type When Property Completed
• Contact Type When Property Offer Accepted
• Contact Type When Property Offer Rejected
• Default Contact Maximum Price
• Interest Rate
• Key Sign Out Forms
• Match Properties Under Offer
• Match Renewal Period (days)
• Property Completion Home Page Reminder (days)
• Property Contract Expiry (weeks)
• Property Disclaimer Notice
• Property Location
• Property Measurement Units
• Property Particulars List Template
• Property Particulars Template
• Property Price Match Variance
• Show Inactive Items In Property Chain
• Under Offer Terminology
• Vendor Status When Property Available
• Vendor Status When Property Completed
• Vendor Status When Property Not Available / Archived
• Work Order Show Estimate
• Work Order Show Property Details
• Work Order Show Tenant Details

Property Particulars

• Footer Background Colour
• Footer Text Colour
• Header Background Colour
• Header Text Colour
• Logo
• Picture Border Colour
• Show Floor Area for Residential Property Rooms

Property Viewer

• Suppress Street Number

Reports

• Alternative Row Background Colour
• Report Header Background Colour
• Report Logo
• Report Sub Header Background Colour
• Report Sub Header Text Colour
• Row Background Colour

Site Details

• Address
• Address 1
• Address 2
• Address 3
• Address 4
• Address 5
• Address 6
• Address 7
• Branch  Name
• Company Default
• Currency
• Email
• Facebook URL
• Fax Number
• Google Plus URL
• Instagram URL
• Linked In URL
• Logo Per Branch (for multi branches only)
• Name
• Site Prefix Numeric
• Telephone Number
• Twitter URL
• United Kingdom Region
• Web Site URL

SMS Texts

• SMS Gateway
• SMS Gateway from Mobile Number
• SMS Gateway Password
• SMS Gateway User ID

System Prompts

• Display Automated Property Feedback Prompt
• Display Email Settings Prompt
• Display Import Standard Letters Prompt
• Display Landlord Registration Prompt
• Display Lettings Fees Prompt
• Display Marketing Email Designer Prompt
• Display Online Reference Prompt
• Display Property Particulars Prompt
• GDPR Auto Switch On Required
• Property Land Usage Schema Enabled
• Set Mailshots Follow up Task Priority

Web Site Integration

• Create Tasks for Applicant Registrations
• Custom Property URL 
• FTP Server Name
• Prompt to Upload
• Upload Areas Without Properties
• Upload Country Name
• Upload Hi-Res Pictures
• Upload Postcode
• Upload Properties Let for X Days
• Upload Properties Sold for X Days
• Upload Property Directions
• Upload Property EPCs
• Upload Property Particulars
• Upload Rental Properties Under Offer
• Upload Required
• Upload Sales Properties Under Offer
• Watermark
• Watermark Text
• Web Mailing List Removal Status
• Web Site Registration Landlord Type
• Web Site Registration Source
• Web Site Registration Status
• Web Site Registration Type
• Web Site Registration Vendor Type
• Website Integration Last Run Date

Web Site Integration

• Web Site Registration Last Lettings Neg Count