Unlinking Credits

If a credit has been allocated to the wrong debit it is possible to unlink the credit in certain instances. In the Accounts screen select the Credit and right-click and select Unlink. Once clicked Acquaint will check if it's possible to unlink the credit and if not a message will appear.

The credit will not be unlinked if:

• Credit is on a statement
• Credit is a deposit/holding deposit that's been transferred
• Credit is linked to a fee, deposit or overseas tax deduction that's been transferred
• Credit is linked to a charge in another account (e.g. rent received on landlord's account is linked to rent due on tenant's account)
• Credit is linked to a charge that has other transactions linked to it that are on a statement, invoice or bank reconciliation (e.g. rent received on a tenant's account where the landlord has already been paid the rent)
• Credit is linked to a charge that's on a bank reconciliation
• If the transaction it's linked to is in a different bank account or assigned to a different contact or property

When a credit is unlinked the following will happen:

• The status of the credit will be set to unallocated
• The status date of the credit is reset to the due date
• The credit is unlinked from the debit
• The status of the linked debit is set to unpaid
• The status date of the debit is reset to the due date
• The banking date of the debit is reset to 01/01/1900
• Any other transactions linked to the debit are deleted (e.g. unlinking rent received on tenant's account will delete rent received and management fees on the landlord's account)