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The support staff at Acquaint CRM (Bright Logic) are the primary reason I chose them as my CRM provider. I'd used them in my previous role as an employee & didn't hesitate to appoint them when setting up my own Lettings company.
Kay Richardson
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Aquaint is the only CRM software package we have ever used, we have been with them for a very long time so I guess this says it all that we have never felt the need to go elsewhere.
Not only is it a great product to use but the support team are excellent - always just an email / phone call away and the staff always have time to help you.
Thoroughly recommend them.
Paul Servis
Able Estates
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We have been using Acquaint for a number of years for our sales and lettings business. The system is very user friendly and integrates with the systems we require for our lettings business. The support staff are always on hand to assist with any queries. Would recommend!
Emmerson Homes
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Great service as always! been wiht these guys years and cant fault them
Neil Briggs
Inspired Agents
Milton Keynes
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Our team has been using Acquaint for several years now, and it has consistently proven to be a reliable and efficient tool for managing our day-to-day operations. The system is intuitive, straightforward, and makes the workflow in our agency much more manageable.
What we appreciate most is the incredible support behind the software. The team at Acquaint is always approachable and quick to help, no matter how big or small the query. Their responsiveness and willingness to assist really give us peace of mind.
If you're in the property industry and looking for a system that combines ease of use with excellent customer support, we’d definitely recommend giving Acquaint a try.
Austens Estate Agents
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A great easy to use CRM System. Calls are always answered and the advisors are very helpful with a lot of knowledge of the systems.
Carter Sampson
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We came on board with Acquaint in February this year and have so far found it to be a great system, lots still to learn, but their customer support is excellent. We can always reach them by phone as opposed to our previous CRM provider with whom you had to raise a ticket and then wait for them to respond!
Terry Wilmot
Carnabys
Burgess Hill
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We've been with these guys for many years, cant see us ever changing ( no matter how many times we we get approached by other companies telling us they are better ! ). Easy to use system, great, loads of useful features & a reliable support team.
P J
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Excellent service as usual
Mark Roberts
Leisure Estate Agents
UK
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Excellent Software and the best support team we have ever worked with. Calls always answered promptly and guidance given immediately
Gordon Campbell
Campbell & Co
Belfast
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Very good CRM povider for Estates Management and Sales for estate agents. Very friendly and competet IT support that always pick up the phone promptly, assist and help resolve your challenges. Highly recommend.
Raza Khan
Samson
Stratford
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Just Excellent - best CRM we have ever used for Estate Agents
Chas Shukia
Westgate Students
Reading
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One of the best companies I have dealt with over the last 20 years.
Acquaint is an essential tool for running our letting agency. Support team does an excellent job if you ever need them. Thank you to each one of them
Atif Ahmed
The Property Store
Glasgow
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Amazing service and great comms!
Andy Rudak
Harpers
Wendover
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A great CRM, Eddie is always helpful on email. Makes lettings and property management seamless.
Samuel Harwood
HLGB
Warrington
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Great guys to work with you could not for better service
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Andrew Brabham
HS Estates
Brentwood
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I have been using Aquaint for a few years now and i have always found them extreamly Helpful and nothing is much trouble for the team. The software is easy to use and understand and makes day to day estate agent work easy and seamless. i would highly reccomend the company to anyone in the property industry.
Kelly Statham
Ask Property
Nottingham
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Amazing company we use for our CRM. Always on hand to help. Thank you
Zak Ahmed
Fahren
Bournemouth
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When I first trialled Acquaint I thought it was perfect for my company. Then I thought it was far too detailed. But after some time and superb online tuition it has now made my life easier and has expanded on my rental portfolio. Best thing I did for my business
Lee Warr
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Excellent support, been with Aquaint for years, good company
Katherine Singleton
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Richard Jackson Property Consultants have been using Acquaint for over 18 years for sales and lettings. The software is by far the best software for our business. The Homepage is full of daily reminders so you don't miss anything! The support team are always on hand to resolve any queries we have and updates are made regularly to the software and also when compliance's change. They also developed our new website which looks very modern and sharp.
Charlotte mellor
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Excellent Product with excellent Support
Letsmove Lettings
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Just Excellent - best CRM we have ever used for Estate Agents
Chas Shukla
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We've been with them for 5 years now and weve never looked back
5 star service, and support lines are always picked up promptly and issues dealt with swiftly.
This comes from the top too where the MD , Grant, helped us out over long weekend and evenings when we had some issues (created by us, not by them)
Always a pleasure to deal with.
Thank you
Harvey & Wheeler
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We read about this company in a trade magazine. 9 years later and we are still customers without a bad word to say about anyone or anything.
Always there to help, always looking at ways to evolve and improve partnerships.
Its easy to use system both in and out of the office.
Great Service, Great Value
Henton Kirkman
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Great company - support team is very responsive and helpful !
Laura Cashin
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We have used Aquaint for over 10years, this is the best CRM for lettings and Estate agency, the tech guys are so helpful, nothing is too much for them always happy to help, excellent service
Ian Stewart
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We have been working with Brightlogic for 10 years now. Their customer service is impeccable , always helpful and we consider them as a trusted supplier that we would always gladly recommend .
Sarka Sara Wilde
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We have been using acquaint CRM for 15 years and find it a very user friendly system. On the rare occasion that we have an issue support is always on hand immediately to resolve any problems. Highly recommend, particularly for those who are not overly tech savvy.
Andrew Leaper
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Excellent service as always, happy and approachable.
Lesley Hooks
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Bright Logic is the most fantastic company which I am privileged to work with. Their customer service is amazing. I have used 2 other software providers in the past and was let down by the product and the service causing a great deal of work for myself. Therefore I very much appreciate what I have found with this company.
Michelle Reeve
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We have been with Acquaint for 3 years now, their support team are fantastic, always quick to respond and very friendly. We have no regrets joining Acquaint and would highly recommend their software.
Elaine Gilbert
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Acquaint CRM stands out as a forward-thinking and inventive company. My experience spans over 15 years with their system, consistently receiving top-notch service. Their team exhibits exceptional expertise and consistently goes the extra mile to address any challenges we encounter.
Luthfur Ali
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Fantastic software, helpful support team. Five star!
Wayne Eastman
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Good CRM system and support.
Ian Plumb
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Great support and a great service - you guys are a life-saver.
Simon Lindesay-Bethune
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We have used Bright Logic's software Acquaint from when Noonan Residential started back in 2009 and couldn't be happier. I have used many Lettings and Sales software's over the years and this beats them hands down. Support is great and it's constantly being updated to changes in legislation etc... 5 stars from us. Wouldn't use anyone else.
Joanne Noonan
Noonan Residential
St Neots
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Good Software , excellent support services cannot fault them
F.M.
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The team at Bright Logic are fantastic. Always respond quicky and very ready to help. We really enjoy using their Acquaint CRM package and have worked with them for many years now.
Maria Morgan
Platinum Properties
Ely, Cambridgeshire
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Always committed to provide a professional and prompt solution for the issues
Ray Pak
Seoul Estate Agents
New Malden
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Fantastic company to deal with. Great products and the most friendly and helpful customer support in the industry. Highly recommended from the team at Winterbook
Julian Walley
Winterbrook Estates
Wallingford
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I have been with Bright Logic, using Acquaint CRM system for over 12 years now. They are a caring pro-active company, constantly improving the systems and helping the customer. I would highly recommend Acquaint and Bright Logic.
Julie Gordon
Gordon & Rumsby
Colyton, Devon
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Been using Acquaint for 20 years now and cant fault it. Superb customer service and easy to navigate the software.
James Gesner
James Genser Estate Agents
Didcot
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Whilst this is a very good system indeed its the people that support you that make it exceptional.
Nothing is too much trouble, from support to training they are with you every step of the way.
Many thanks to the Bright Logic team
Mandy Ellis
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Richard Jackson Property Consultants have been using Acquaint for over 18 years for sales and lettings. The software is by far the best software for our business. The Homepage is full of daily reminders so you don't miss anything! The support team are always on hand to resolve any queries we have and updates are made regularly to the software and also when compliance's change. They also developed our new website which looks very modern and sharp.
Charlotte Mellor
Richard Jackson Property Consultants
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I have been a client of Bright Logic for 10 years now and during that time they have been polite, helpful and have kept my systems going at Dorchester Property Lettings faultlessly. Can thoroughly recommend them.
Mike Jerome
Dorcester Property Lettings
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Aquaint CRM have supported my business and website for years now. I have found Charlotte very helpful in training us on how to use the system. All the staff are amazing and so helpful. They can log in and do things for me by taking control of my computer and showing me how to deal with issues in the future.
They have also helped me with my website over the years and updated it when needed.
I highly recommend them to anyone wanting a comprehensive and versatile CRM to manage clients and diary, bulk emails to tenants and also integrating other service providers.
Vivien Mitchell
New Leaf Homes
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As an agent specialising in the sale of woodlands, we looked at many CRM systems to try and find one that best suited our needs. After much research, Acquaint came out as the best fit and good value for money, so we decided to give it a go. Set up and installation was painless. We have been very impressed with the system - it has exceeded our expectations and offers a lot more than we thought it would. The initial training was helpful and the ongoing support is second to none. They are very responsive - and any issue is quickly resolved, which is a real bonus - it means we can move forward and not left hanging around waiting for a reply. They have also helped us find ways to make the system work for our non standard estate agency business! Long may it continue :)
Lesley Grieve
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Bright Logic is the most fantastic company which I am privileged to work with. Their customer service is amazing. I have used 2 other software providers in the past and was let down by the product and the service causing a great deal of work for myself. Therefore I very much appreciate what I have found with this company.
Michelle Reeve
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Been using these guys for several years, always on top of their game. Customer service is first class 10/10
Neil Armstrong
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Fantastic company to deal with. Great products and the most friendly and helpful customer support in the industry. Highly recommended
Julian Walley
Winterbrook
Wallingford
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I can highly recommend Acquaint CRM software. Having been with a longstanding rival software company for over 20 years they made what was a daunting switch both smooth and simple. I can honestly say their customer service and support has been a breath of fresh air and the software is both intuitive and easy to use. As a Lettings & Management company I can't speak for the sales side of the software but if you want the best overall client accounting, management, marketing software out there then don't hesitate to sign up with Acquaint CRM.
Andrew Hodgson
Hartswood
Mortlake, London
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We have used Brightlogic and their Agency software Acquaint for well over 10 years now and have had a fantastic service from start to finish. The technical team are always on hand to assist, Eddie and the website team make any changes promptly and Charlotte has been great with any additional training we've required. Would thoroughly recommend them to other Agents.
Toby Ellis
Evolution Estates
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Very impressed with your team, always available within a matter of mins to help with anything technical. Keep up the good work. From The Martyn Russell Team.
Alex Russell
Martyn Russell
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We have been working with Brightlogic for 10 years now. Their customer service is impeccable , always helpful and we consider them as a trusted supplier that we would always gladly recommend .
Sarka Sara Wilde
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A great system and incredibly comprehensive.
Gareth Martin
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Great support as ever. Query dealt with and resolved swiftly. Thank you.
Stafford Johnson
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We are using Bright Logic for many years and we are very happy. The support service is very good and always helpful. Happy to reccomend them.
Lidia Bielawska
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We have been with Acquaint for the best part of 20 years, and their personal attention to provide an exceptional service to clients has not changed as they have grown. The game changing decision for us, which I believe is still a niche for their software, was the fact Sales and lettings function together within the same platform, and not separate like many of their competitors.
Never a problem to get hold of support, which is always the part many suppliers fail at! Strongly recommend.
Justin Elvins
Fairfield Estates
Watford
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I have been using Acquaint for nearly a decade now, and I can confidently say that they have exceeded all my expectations. From day one, their team displayed exceptional professionalism, expertise, and a genuine dedication to ensuring our success.
The software is being continuously updated and improved based on user feedback. The intuitive user interface makes navigation a breeze, even for those with limited technical knowledge.
One of the standout features of Acquaint is their fantastic customer support. Whenever we encounter an issue or need assistance, their support team are quick to respond and resolve our concerns promptly. They not only address technical glitches but also offer valuable insights and suggestions to optimise our software usage.
In addition to the excellent software and support, Acquaint's pricing is fair and transparent. There are no hidden costs or surprises.
I wholeheartedly recommend Acquaint to anyone in need of reliable, user-friendly, and feature-rich software solutions.
Matt Cohen
Matthew Anthony
Worthing
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Great company who are always available for support, very helpful team, highly recommended software
Joseph Friedlander
Live London Estates
London
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I have worked with the team at Bright Logic for many years now and their CRM system Acquaint is absolutely fantastic. The integration between the system and email enquiries, website, website enquiries, all of the legal updates as and when they happen, certification, word docs, referencing and deposit registration along with prompts is invaluable. The system offers the ability to produce reports, work orders, invoices, quotes - the list goes on !!
Alongside this is an absolutely faultless support team.
If you are looking for a team with a superb attitude and product that go hand in hand you could not do better than to switch over to using Acquaint and this fabulous team.
Angela Cox
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Recently moved to Acquaint from Alto and is has been an easy transition, I just wish I had done it sooner. The team at Acquaint are super helpful and the system is easy to use.
Charlene Costello
Upload Abode
Motherwell
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Acquaint have been at my side for over 4 years, since I started my own business. The team are always helpful. Nothing is ever a problem. I would highly recommend them.
Jo swan
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Acquaint makes our working life immeasurably better, with constant updates, a support team which is second to none and an MD who is willing to listen, engage and develop the product. I love using Acquaint and I recommend it to anyone who is operating in the sales and lettings industry. It’s unquestionably a 5 star product and more importantly a 5 star service.
Ronnie Clarke
Rent Group
Hertfordshire
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When I first trialled Acquaint I thought it was too detailed. But after some time and superb online tuition it has now made my life easier and has expanded on my rental portfolio. Best thing I did for my business
Lee Warr
Sure2Let
Hornsey
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We have been using Acquaint for over 10 years. The support they offer is amazing and we would 100% recommend them.
Dawn Aslett
Martyn Russell
Reading
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Marshall Property have used Acquaint CRM for over 5 years as the primary function for our sales and lettings departments. The system is very efficient and meets all of our needs as a business. The personal support received from the brightlogic team is excellent.
Sean Marshall
Marshall Properties
Liverpool
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We have been using Acquaint since we opened in 2010 and it is a fantastic system backed up by support that I know you just don't get from some of their competitors. I have been in agency for decades and have used software from many different providers and I can safely say that the developers at Bright Logic have got it spot on. It does everything we need it to and it is simple to learn. If you ever have a problem and don't know what to do then a quick telephone call will sort it out.
D M
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Excellent service with extremely helpful support team.
Charlie Vaughan
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Knights Lettings have been using Acquaint CRM for many years. The system is impressive and flawless. The support team is excellent. If you are a letting agent I would highly recommend this product.
Lewis Herbert
Knights Lettings
Berkhamsted
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I've been trading for 18 years, its not been easy. Acquaint has been helping me from the start and is one of a few companies I couldnt live without. They have never in all this time not once caused an issue, perfect in everyway! The phone is always answered straight away, staff are all so friendly and helpful in their own areas of the business. Thank you guys!!
Matt Leckenby
Redwood Estates
Royal Arsenal
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Having worked in the property industry for over thirty years, I have seen the birth and development of estate and letting agency CRM's. Without question, Acquaint is one of the most intelligent and easiest of systems to use. Agents should be busy with the exciting part of the job. The ease of the Aquaint CRM allows this. While all agency CRM products to some degree are only as good as the person inputting the information, it really is very hard to resist the benefit of Acquaint once you are fully set-up.
Jonathan Rich
Brearley & Rich
Marlborough
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We have used acquaint for many years and it is a fantastic CRM, very user friendly and easy to use.
Matthew Jackson
Richard Jackson Property Consultants
Henley on Thames
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As a multi branch agency and we have used Acquaint as our CRM software for many years and have always found their team supportive and helpful. Would definitely recommend.
Simon Bonner
Bonners & Babingtons
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We have worked with Brightlogic for over 10 years and have been very happy with the service that we receive. Consistent updates to the software, a great helpline and a good product. We are based in Cyprus and have grown our business substantially with the aid of the excellent CRM.
Sarah Hordle
Island Homes
Cyprus
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I can not thank Acquaint enough for the help and support that they have given me over the years. They system is comprehensive and as soon as there is something that you do wrong the support you straight away.
Jeff Robinson
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Excellent company the customer service is absolutely superb, you always speak to humans and they sort out any problem you may face.
Highly recommended
Carolyn Connor
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Very happy to be working on Acquaint, very good for residential properties, they need to be more cognisant of the Irish market and take into account some of the types of listings that we would have versus UK market, where it is very weak is in agricultural listings - not enough descriptive points, but would I recommend it Yes I would
Mannix Property Services
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We have been using Acquaint since launching two and a half years ago. The software does everything we need and is very reasonably priced in comparison to other CRM's. The support is also excellent, there have been a few occasions where we have needed help and the response has always been quick and efficient.
James Stanhope
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Very happy using Acquaint and find the support team extremely helpful!
Marie “Chanelle” D
Cosy Resi
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Very accomodating & knowledgeable support team.
Jane Malajito
Cosy Resi
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Great Software. We have been using this since 2005 and it helped us while growing out business. User Friendly and simple to use.
Marium Aftab
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Excellent Product with excellent Support
Letsmove Lettings
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Amazing software, have been using this for 14 years...absolutely brilliant support team
Chas Shukla
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Have used Acquaint by Brightlogic for past 15 years and have found the package perfectly meets our needs, software is always being improved and up-dated, if we have any questions or need some help, staff are only a phone call away and they deal with the issue instantly, no waiting for a call back or issuing a ticket and waiting a day or two for somebody to get back to us. Grant has always been very helpful as have the other staff.
Steven Sawyer
Sawyers Estate Agents
Stroud
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I have been a client of Aquaint from the start. They are amazing!! support within seconds, an easy to use system, would also recommend them for websites. I am so satisfed, I would highly recommend to all, stress free!! drama free !! first class service
Sarah Appleton
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We have used Acquaint since we began in 2007, having previously used the service and software at a previous employment, making it the clear and only choice to use. The staff are friendly and efficient and I would have no hesitation in recommending them to others.
Arlanda Properties
Manchester
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I've found everyone at BrightLogic extremely helpful and have always had any problems resolved quickly and efficiently. I've been using Acquaint for over 15 years and found it very straightforward and easy to use.
Ron Davis
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Excellent service at all times. Very happy to recommend.
Jeremy Rich
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Fantastic CRM provider. The software itself is easy to use, very effective and up to date (regular updates made). The costs are very reasonable and the staff are excellent - very helpful, knowledgeable, and easy to get hold of. Very happy to recommend Acquaint to all potential users.
Edward Gormley
PG Estates
London
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A very good system that I enjoy using and which has made a huge difference to how I run my business.
William Berkeley
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We moved to Acquaint a year ago as we weren't happy with our previous property software company. We are so pleased that we made the transition as the customer care has been excellent - nothing too much trouble and always there to help very quickly. Can't recommend enough if you are looking for a company who offer great service and value for money.
Zia Taylor
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We have been using Acquaint for many years and have always received an excellent service from their team of professionals.
Fran Brabham-Neil
HS Estates
Brentwood
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The team at Acq are one of the best CRM systems for estate agency, I have had many companies who have tried many time to convert me to their CRM system but I will never leave Acq because of Grant and Eddie who are the best, I have used acq more than 20 years now, over that time not once I've had any issue with there service from them or there team.
I will give them 10 stars, not 5
Mo
Abby Homes Group Limited
London
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Over 16 years of excellent service. We chose them as it looked like the best option at the time and would never consider anyone else.
Great work and always fix any issues quickly.
Mark Canning
Penny Lane Homes
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Always really helpful and responsive, just what you need running an agency. Literally can't fault them.
Paul Davies
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After doing a lot of research almost 6 years ago, we decided to use Bright Logic to create and manage our corporate website, plus providing essential software to manage our sales and lettings property portfolio. I wouldn't hesitate recommending Bright Logic for anything relating to websites and property software; they are reliable, friendly and provide a great level of service.
Flying Fish Properties Ltd.
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Relationships matter in this business. Acquaint looks after the details of my contacts and lets me concentrate on getting properties sold
Adam Draper, Branch Manager
David Doyle Estate Agents
Hemel Hempstead
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It is such a stressful time opening a new office and I am not sure what we would do without your exceptional service and expert knowledge. If you every need a reference to new customers tell them to call us. Just brilliant!!
Justin Elvins, Director
Fairfield Estate Agents
Watford & Oxhey
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The after sales care has been superb and has allowed us to quickly integrate the software within our day to day business
Julian Walley, Director
Winterrbrook Estate Agents
Wallingford, Oxfordshire
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I see you as market leaders in sales & lettings software, and have no hesitation in recommending you.
Steven Sawyer
Sawyers Estate Agents
Stroud, Gloucestershire
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I have to say that when dealing with your support team they are all so extremely helpful and courteous. They are a credit to you.
Jean Goodman, Director
Appledore Estates
Kingsbridge, Devon
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Just wanted to express our heartfelt thanks for your help, advice & dedication over the past few weeks. You have all been so helpful, informative & willing to go the extra mile - whatever the request!
Matthew Taylor, Owner
Rock Property
Jersey
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Just updated our website that Acquaint created for us a couple of years ago. Quick, professional and really helpful service! Thanks Guys.
Lee Whitelaw, Director
Novahomes
Plymouth
