Accounts

The Account tab displays a chronological grid of financial transactions made for the current Contact displayed in ascending Statement ID then Due Date order order, except Company Accounts which are displayed in Due Date order.

Viewing the Accounts Screen

Three Accounts are available to each Contact

1. Client Account
2. Deposit Account
3. Current Account

The accounts can be easily switched between by changing the Account filter option. The Client Account is shown by default.

Where a Contact has accounts for multiple properties the Properties filter enables you to choose to view the accounts for a specific Property or all Properties.

Totals are displayed for the Transactions (Count of) and Balance.

Filters are also available for Branch and Last XX days.

Understanding how transactions work in the Accounts screen

Each Account can be posted Credits (money in) or Debits (money out) transactions.

The status of Debit transactions may be Paid or Unpaid.

The status of Credit transactions is Unallocated (this is money in but not allocated to a payment) or Allocated.

When selecting the transactions on the Accounts screen both the Credit / Debit transaction it is allocated to / paid with will be highlighted bold.

The Balance figure is based on the balance of transactions up to and including today's date. Future transactions are excluded from the balance figure such as future rent payments which are paid.

Performing Actions in the Accounts screen

Option buttons are available are as follows.

• New Charge - manually raise a new charge against the Contact
• Receive Payment - receive a payment against the contact this can also include a Rent Payment
• From the Menu button:
  • Edit - amend one of the transactions e.g. the Due Date 
  • Delete - delete a transactions
  • Unlink Transactions - this option only appears for allocated credits. Once clicked Acquaint will check if it's possible to unlink the credit.
  • Transfer Funds - transfer lump sums between accounts
  • Refund - refund a contact
  • Account Statement (Include All Transactions, Include All Transactions Up To Today)
  • Payment Run Statements (View/Email Previous, Undo Previous)

    For Landlord records there is the ability to pay an individual Contact from the Account screen by clicking the Menu -> Payment Run Statements ->Create New . This will load the Payment Run screen for the Contact you're currently on. This option is hidden for Applicants / Tenants

  • Invoices (Create New, View/Email Previous or Undo Previous)
  • Receipts (Create New, View/Email, Undo Previous)
  • Produce Rent Demands
  • Bank Accounts - the ability to add Bank Details for a Contact. For Landlords multiple accounts can be added and linked to specific Properties
  • Payments Overdue - displays a list of all the transactions that are overdue, this can be filtered on a specific Property and Days Overdue.
  • Set Opening Balance - set an opening balance for a Contact.
  • View Funds Held
  • Export Grid to Excel - export all the grid information to MS Excel

To learn more about how the Accounts screen works it is helpful to look at an Account's screen for a Tenant and a Landlord.

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