Client Portal

A secure portal for your clients, around the clock

The Acquaint Client Portal - your clients’ secure login - gives your landlords, vendors, applicants, tenants and contractors access to the information that matters to them on a phone, tablet or PC, any time of day. Each client’s home page intelligently shows panels relevant to their contact type.

Part of Acquaint CRM · Secure individual logins · Works on any device

Always available

A portal built around your clients

Give every client secure, round-the-clock access to what matters to them - on any device, and personalised to who they are.

Secure, 24/7 access

Your clients log in securely whenever they like - day or night, with no need to call the office.

On any device

Works on a smartphone, tablet or home PC, with nothing to install.

Personalised by contact type

Each client’s home page shows panels of information relevant to their contact type.

Tailored to each client

What each contact type can see and do

When a client logs in, Acquaint shows only the panels relevant to their relationship with you - automatically, based on their contact type.

Landlords

  • View and edit their contact details
  • View and confirm appointments
  • View their properties
  • View property offers
  • View tenancies
  • View and print statements
  • View maintenance and work orders
  • Report maintenance

Vendors

  • View and edit their contact details
  • View and confirm appointments
  • View their properties
  • View property offers

Applicants

  • View and edit their contact details
  • View and confirm appointments
  • View property offers

Tenants

  • View and edit their contact details
  • View and confirm appointments
  • View property offers
  • View their tenancy
  • View maintenance and work orders
  • Report maintenance
  • View arrears

Contractors

  • View and edit their contact details
  • View and confirm appointments
  • View maintenance and work orders
  • Sign off completed maintenance
Why offer a client portal

Why offer it

Fewer calls, happier clients

The Client Portal takes the routine questions off your phone and out of your inbox. Because every panel is driven by the data already in Acquaint, what your clients see is always up to date - with no extra work for your team.

Good for your agency

  • Cuts repetitive phone and email enquiries
  • Gives clients 24/7 self-service on any device
  • Always up to date - driven by your Acquaint data
  • Adds a professional, modern touch to your service
  • Secure, individual logins for every contact

See it in action

Add the Client Portal to your service

Book a demo and we’ll show you how the Client Portal looks for each of your contact types.